Terms and Conditions

By using FlyDeals Call Service, accessing our website, or calling our phone number +1 (833) 246-44-76, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these terms, please do not use our services. We reserve the right to modify these terms at any time, and your continued use of our services constitutes acceptance of any changes.

FlyDeals provides a free affiliate connection service that:

• Connects you to airline customer service representatives at no cost to you
• Specializes in Delta Airlines and United Airlines connections
• Provides assistance with accessing airline services for flight bookings, changes, and cancellations
• Operates through third-party call center partners
• Aims to reduce your wait times when contacting airlines
• Earns affiliate commissions from airlines without affecting your costs

What You Pay:

• No FlyDeals fees - Our connection service is free
• Standard phone charges may apply based on your phone plan
• Any airline fees, change fees, or ticket costs are determined solely by the airline
• International calling rates may apply if calling from outside the United States

Airline Charges:

• All flight costs, booking fees, and change fees are set by the airlines
• FlyDeals receives affiliate commissions from airlines for successful connections
• These commissions do not affect the prices you pay to airlines
• You pay the same airline prices whether you use our service or contact airlines directly

No Hidden Costs: Since we don't charge for our service, there are no refunds needed from FlyDeals. Any refunds or disputes regarding flight costs must be handled directly with the airline.

When using our service, you agree to:

• Provide accurate and truthful information
• Use the service for legitimate airline customer service needs only
• Be respectful to our staff and airline representatives
• Have necessary travel documents and information ready
• Understand that final decisions regarding flights rest with the airline
• Not use our service for any illegal or unauthorized purposes

Prohibited Uses:

• Making false or fraudulent requests
• Harassment of staff or representatives
• Using the service to commit fraud or other illegal activities
• Attempting to disrupt or interfere with our systems

Service Availability:

• Our service is available 24/7, but connection times may vary
• We cannot guarantee immediate connection to airline representatives
• Service may be temporarily unavailable due to technical issues or maintenance
• Peak travel periods may result in longer connection times

Airline Policies:

• All flight bookings, changes, and policies are subject to individual airline terms
• We cannot override airline policies or guarantee specific outcomes
• Airline fees and charges are determined solely by the airline
• Flight availability and pricing are controlled by the airlines

Your privacy is important to us. By using our service:

• You consent to our collection and use of your personal information as described in our Privacy Policy
• We may record calls for quality assurance and training purposes
• Your information may be shared with airline representatives to facilitate service
• We use cookies and tracking technologies for website functionality and advertising

Third-Party Services: We use Google Ads and Facebook Ads for marketing, which may collect additional data as described in our Privacy Policy.

Scope of Service:

FlyDeals provides a free connection service only. We facilitate connections between you and airline representatives but are not responsible for:

• Airline policies, fees, or decisions
• Flight delays, cancellations, or schedule changes
• Lost or damaged luggage
• Travel disruptions or missed connections
• Any booking errors or miscommunications
• Any consequential or indirect damages
• Connection failures or busy airline phone systems

Maximum Liability: Since our service is provided at no cost to you, our total liability for any claims is limited to $100 or the amount of any phone charges you incurred specifically to use our service, whichever is less.

We reserve the right to terminate or suspend your access to our free service:

• For violation of these Terms of Service
• For fraudulent or illegal activity
• For abusive behavior toward staff or representatives
• For excessive or inappropriate use of our service
• At our sole discretion with or without notice

You may discontinue using our free services at any time. Since we don't charge fees, there are no payment obligations upon termination. However, any interactions you've had with airlines through our service remain subject to the airlines' own terms and policies.

These Terms of Service are governed by the laws of the United States. Any disputes arising from the use of our services will be resolved through:

• Good faith negotiations first
• Binding arbitration if negotiations fail
• Individual basis only (no class actions)

By using our services, you waive your right to jury trial and agree to resolve disputes through arbitration.

We may update these Terms of Service from time to time. When changes are made:

• We will update the "Last updated" date
• Significant changes will be announced on our website
• Your continued use constitutes acceptance of new terms
• If you disagree with changes, you should discontinue using our services