Your Privacy Matters to Us

Personal Information: When you use our call service, we may collect:

• Your name and contact information
• Phone number used to contact our service
• Call records and duration
• Service preferences and requests

Automatically Collected Information:

• Website usage data through cookies
• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our website

We use your personal information to:

• Connect you with airline representatives
• Process your service requests
• Improve our call connection services
• Send service-related communications
• Analyze website usage and performance
• Comply with legal obligations

With Airlines: We share necessary information with airline representatives to facilitate your service requests.

With Third-Party Service Providers: We may share information with:

• Call center partners who help facilitate connections
• Technology providers who support our services
• Payment processors for service fees

With Advertising Partners: We work with advertising platforms to reach potential customers:

• Google Ads: We use Google advertising services, which may collect information about your website visits and interactions to show you relevant ads across Google's network
• Facebook Ads (Meta): We use Facebook advertising tools, including the Facebook Pixel, which tracks website activity to optimize ad delivery and measure campaign performance
• These platforms may use cookies, pixels, and similar technologies to collect data for advertising purposes

Legal Requirements: We may disclose information when required by law or to protect our rights and safety.

We implement appropriate security measures to protect your personal information:

• Encrypted data transmission using SSL/TLS protocols
• Secure storage systems with access controls
• Regular security assessments and updates
• Employee training on data protection practices

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

You have the right to:

• Access: Request information about the personal data we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications
• Portability: Request a copy of your personal data in a structured format

To exercise these rights, please contact us using the information provided below.

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and user experience
• Provide targeted content and advertisements

Advertising Cookies and Tracking:

• Google Ads: Google uses cookies and similar technologies to show you ads based on your interests, measure ad performance, and prevent you from seeing the same ads too many times
• Facebook Pixel: Facebook uses pixels and cookies to track website visitors, measure the effectiveness of our ads, and create custom audiences for advertising
• Remarketing: These platforms may show you our ads on other websites and social media platforms based on your previous visits to our website
• Analytics: We use Google Analytics and Facebook Analytics to understand how visitors interact with our website

Managing Your Ad Preferences:

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality and prevent us from providing personalized experiences.

Our website may contain links to third-party websites, including airline websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Advertising Partners' Privacy Policies:

Our advertising partners have their own privacy policies that govern how they collect and use your information:

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

We may update this Privacy Policy from time to time. When we make changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify users of significant changes through our website
• Continue to use your information in accordance with the policy under which it was collected

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.