Important Legal Notice

Disclaimer

This disclaimer outlines important information about FlyDeals.Site and our third-party call service. Please read carefully before using our services.

Last updated: August 2025

1. Third-Party Service Notice

Important: We Are NOT Affiliated with Any Airline

FlyDeals.Site is an independent third-party call service. We are not affiliated with, endorsed by, sponsored by, or operated by any airline including but not limited to:

  • Major domestic airlines
  • International airline carriers
  • Regional airline companies
  • Any other domestic or international airline

What We Actually Do: We operate a call center service that attempts to connect you with airline customer service representatives. We do not:

  • Represent any airline officially
  • Have any special relationship with airlines
  • Guarantee faster service than calling airlines directly
  • Have access to special airline systems or tools
  • Make decisions on behalf of airlines

2. Service Limitations and No Guarantees

No Service Guarantees

We cannot and do not guarantee any specific outcomes, connection times, or results from using our service.

We Cannot Guarantee:

  • Immediate connection to airline representatives
  • Shorter wait times than calling airlines directly
  • Successful resolution of your airline issues
  • Better customer service than airline direct lines
  • Ability to override airline policies or fees
  • Any cost savings on airline tickets or fees
  • 24/7 service availability (despite our marketing claims)

Actual Service Reality:

  • Connection times vary and may be longer than advertised
  • Service quality depends entirely on airline representatives
  • You may experience the same hold times as calling directly
  • Airlines may be busy or unavailable regardless of our service
  • Technical issues may prevent connections

3. Financial Disclosure and Revenue Model

How We Make Money

While our call service is free to you, we earn revenue through affiliate commissions and partnerships related to successful airline connections.

Revenue Sources:

  • Affiliate commissions from call center partners
  • Lead generation fees for successful connections
  • Marketing partnerships with travel-related services
  • Advertising revenue from website traffic

Your Costs:

  • No direct fees charged by FlyDeals.Site
  • Standard phone charges may apply based on your carrier
  • All airline fees, tickets, and changes are set by airlines
  • International calling rates may apply
  • You pay the same airline prices whether you use us or not

Transparency Promise: Our revenue model does not affect the prices you pay to airlines. We earn money from facilitating connections, not from marking up airline services.

4. Marketing Claims and Advertising

Marketing vs. Reality

Our marketing materials may contain promotional language designed to highlight potential benefits. Actual results may vary significantly.

Regarding Our Marketing Claims:

  • "Skip the Hold" - You may still experience hold times
  • "Fast Connection" - Connection speeds vary and are not guaranteed
  • "Premium Service" - We provide standard call center connections
  • "Expert Support" - Support quality depends on airline representatives
  • Statistical Claims - Any numbers shown are estimates and not verified
  • "24/7 Availability" - Service may be limited by airline hours and technical issues

Testimonials and Reviews:

  • Customer testimonials may not be representative of typical experiences
  • Individual results will vary based on airline policies and availability
  • Positive reviews do not guarantee your experience will be similar
  • We cannot control airline customer service quality

5. Liability Limitations and Risk Acknowledgment

USE AT YOUR OWN RISK

By using our service, you acknowledge that we are not responsible for any negative outcomes, delays, costs, or issues that may arise from your interactions with airlines.

We Are Not Liable For:

  • Flight delays, cancellations, or schedule changes
  • Airline fees, charges, or policy changes
  • Lost or damaged luggage
  • Missed connections or travel disruptions
  • Booking errors or miscommunications
  • Long hold times or poor customer service from airlines
  • Any financial losses related to travel
  • Time wasted waiting for connections
  • Emotional distress or inconvenience
  • Any consequential or indirect damages

Your Responsibility:

  • Verify all information directly with airlines
  • Have backup plans for important travel
  • Understand airline policies independently
  • Keep records of all airline interactions
  • Consider calling airlines directly for critical issues

6. Data Collection and Privacy

Information We Collect:

  • Phone numbers and call details
  • Personal information shared during calls
  • Website usage data and cookies
  • Marketing and advertising tracking data
  • Location data (when permitted)

How We Use Your Data:

  • To facilitate airline connections
  • For customer service and quality improvement
  • For marketing and advertising purposes
  • To comply with legal requirements
  • To share with call center partners as needed

For complete details on data handling, please review our Privacy Policy.

7. Alternative Options

Consider Calling Airlines Directly

You always have the option to contact airlines directly. This may provide the same or better service without using a third-party intermediary.

Direct Airline Contact

We recommend visiting your airline's official website for the most current contact information and customer service options.

Most major airlines offer 24/7 customer service through their official websites and mobile apps.

Official airline websites typically provide multiple contact methods including phone, chat, and email support.

Note: We recommend verifying current contact information on official airline websites for the most up-to-date customer service options.

8. Legal Compliance and Regulations

Regulatory Compliance:

  • We comply with FTC guidelines for advertising disclosure
  • We follow TCPA regulations for telephone communications
  • We adhere to applicable state and federal consumer protection laws
  • We maintain compliance with Google Ads policies

Consumer Rights:

  • You have the right to discontinue our service at any time
  • You have the right to request deletion of your personal data
  • You have the right to file complaints with appropriate agencies
  • You have the right to seek legal counsel for disputes

For legal disputes, please refer to our Terms of Service for dispute resolution procedures.

Final Important Notice

READ BEFORE USING OUR SERVICE:

  • We are NOT affiliated with any airline
  • We cannot guarantee any specific results or service quality
  • You may get the same results by calling airlines directly
  • All airline decisions and policies are beyond our control
  • Use our service at your own risk and discretion
  • Consider all alternatives before using our service

By using our service, you acknowledge that you have read, understood, and agree to this disclaimer in its entirety. If you do not agree with any part of this disclaimer, please do not use our services.